Radfords on the Lake is owned by Te Anau locals Kerri and Steve James.

Sharing Fiordland’s beautiful environment and unique experiences with our guests is our passion – we love helping our guests to experience the absolute best of this region with luxurious accommodation and top-notch customer service. Our Radfords on the Lake team are committed to providing an experience that’s second-to-none.

In 2013, Radfords won the AA Tourism Supreme Host of the Year Award and in 2015 AWS Fiordland Operator of the Year Award, 2016 Finalists for Hospitality NZ Excellence in Customer Service and Accommodation Host of the Year.

Steve runs the farm in conjunction with his agricultural contracting business.  He has been involved in the farming sector all his life. The farm is located seven km from Te Anau; it has a mix of 3,000 stock units comprising of sheep, deer and cattle running on 273 hectares. Day tours of our farm are a popular guest add-on and are available by prior arrangement.

Kerri manages and runs Radford’s on the Lake, in collaboration with her daughter Shelley and mother Phyllis who keep the gardens and grounds to an impeccable standard  – it really is a family affair!

We are Qualmark Rated 5-Star with a Gold Sustainability Award. Qualmark is New Zealand’s official mark of quality; Radfords on the Lake has met or scored above industry best practice standards to be recipients of these awards.

Our passion for the environment

Kaitiakitanga is a Maori term that means guardianship of the land. We never take our stunning environment for granted and are committed to preserving our ‘slice of paradise’ here in Fiordland – we do everything we can to reduce our footprint on the environment.

We support the wider Fiordland environment through the following initiatives

  • We are long-time, committed sponsors of the Antipodes Islands Parakeets (Kakariki), who live nearby in the Te Anau Bird Sanctuary – only a 20 minute stroll from Radfords on the Lake! See them in action here
  • We are silver sponsors of the Fiordland Trails Trust, which recently created the Lake2Lake cycle trail linking Lake Te Anau with Lake Manapouri
  • All proceeds from DVD hire is donated back to the Te Anau Bird Sanctuary

Within Radfords on the Lake itself, we reduce our environmental footprint via

  • Being proactive with recycling, including donating goods from our apartments to the local church’s second hand store whenever anything is updated
  • Wherever possible, buying locally and buying in bulk to reduce packaging and freight
  • We compost everything, and have a worm farm where our kitchen scraps go
  • All of our units have been re-lined with polystyrene to contain heat, reducing the energy resources we consume
  • Our bikes are free-to-use for guests, reducing the need for motor vehicles to explore locally
  • We are proudly 99% chemical free and use natural cleaning products
  • We use colour-coded microfibre cloths for each different cleaning purpose – reducing waste

The Tiaki Promise

The Tiaki Promise is a nation-wide commitment from both visitors and locals to care for New Zealand, for now and for future generations. It encompasses three elements: Caring for land, sea and nature by treading lightly and leaving no trace. Travelling safely, by showing care and consideration for all. And finally – respecting culture by travelling with an open heart and mind. We encourage our visitors to embrace the Tiaki Promise as we do ourselves within the Radfords team.

Embodying the meaning of Manaakitanga – our ‘Southern Hospitality’

In Maori culture, Manaakitanga is a traditional value that is central to society, and inspires the way that travellers are made to feel welcome. As “born and bred” Southland locals, Kerri and Steve are extremely proud to host our guests in beautiful Fiordland, and aim to embody this value in everything that they do – from recommending the best things to do in the region, to going over and above to ensure your stay is truly top-notch. This is reflected in TripAdvisor reviews for Radfords on the Lake.

Discovering the very best of Fiordland

From our three Great Walks to Milford Sound, Doubtful Sound and ancient glow worm caves, Fiordland is unlike anywhere else on earth and is one of New Zealand’s most spectacular places to visit. We’ve crafted a range of packages that help guests make the most of this special place – all packages use the very best operators in the region.

Click here to learn more about the Fiordland region

Explore Fiordland from Above!

“When a place is so special it’s been awarded World Heritage status, seeing it from the air is an absolute Must-Do.”

Southern Lake Helicopters, based on the edge of Te Anau Lake, just minutes from Radfords, offer a once-in-a-lifetime experience for visitors to the region. From their spectacular Milford Sound scenic flight to landing in a hanging valley in Doubtful Sound, a scenic flight makes an unforgettable addition to your New Zealand vacation.

  • "If your heading to Fiordland or Milford Sound you should definitely stay at Radfords on the Lake. Kerrie is an outstanding host and has loads of useful tips and insights about the area. The accommodation is modern, clean and very comfortable. It’s a home away from home. Highly recommend Radfords."
    David R – April 2021 – Gisborne, New Zealand  Read Reviews
  • "Kerri is a hostess extraordinaire! She such a great eye for detail and her property reflects all that extra attention, making it an absolute joy to stay there and relax. The rooms are beautiful with every amenity you might ever require already covered. The location is idyllic. Kerri is bursting with a wealth of local knowledge and ideas, plus she offers tips and tricks on how to make your stay in Te Anau the best it can be!"
    Lee_smiling_again – May 2021 – Arrowtown, New Zealand  Read Reviews
  • "Amazing southern hospitality, superb recommendations from Kerri regarding local places to eat and drink at. Excellent movie experience recommended too. A wonderful overnight stay in superior accommodation!"
    Michael C – May 2021 – New Zealand  Read Reviews
  • "Our stay at Radfords on the Lake was a pleasant one. Kerri was very welcoming, and happily gave us great advice on local activities and spots to eat. Our room was sparkling clean, beautifully presented, and smelt amazing. We would highly recommend staying when visiting Te Anau. It was the perfect spot for us to stay before and after our drive to Milford Sound."
    Kylie – April 2021 – Auckland, New Zealand  Read Reviews

Our Environmental Promise

We are committed to preserving our beautiful surroundings and reducing our footprint on the environment.

#Radfordsonthelake

SHARE YOUR SPECIAL IMAGES WITH US

Reading through Trip Advisor reviews and I thought this lovely review sums up Kerri and her team perfectly...
Kerri, Steve and their team absolutely love sharing their local knowledge and making sure you get the most from your time in Fiordland. 

💫 Warm friendly Southern Hospitality
🏔 Beautiful views of Lake Te Anau, surrounding mountains and manicured gardens
🛏 Cosy and comfortable apartments 

#radfordsonthelake
Pappi’s scones for morning tea - our favourite!! 
Follow @whats_for_smoko for this recipe and many more

#radfordsonthelake
Autumn 🍂 

Our favourite season here in Te Anau, the weather is calm and still followed with warm sunny afternoons.

This tree was saved when the section was cleared by Sandra & Merv Radford in preparation for building the complex back in 2000, we always look forward to the beautiful colours it changes to in Autumn.

📸 @thejoshshaw 

#radfordsonthelake
We recently hosted the lovely Wendy and Brent from Tauranga. This afternoon a surprise gift arrived from them and I was blown away by their thoughtfulness and kindness. Thank you so much @wendysboutique
Merry Christmas everyone from the team here at Radfords!! Xmas🎄🎅🏻🤶🏻
In need of a summer getaway? ☀️🏝 

Come and treat yourself to a relaxing stay with us at Radfords on the Lake!

🌟Book direct with us this Black Friday weekend and receive 15% off your booking when you use the promo code BLACKFRIDAY 

🌟This can be used for any future bookings until the 20th December 2021!

🌟T&C’s apply - bookings must be made between 26/11/20 - 29/11/20, and can be used until 20/12/21

#radfordsonthelake #qualmarkgold #fiordlandnz #dosomethingnewnz #lovefiordland #backyourbackyard #mysouthland #fiordlandgreateight #fiordlandbeyondbelief
The Rhodes are in full flower at the moment, love seeing the garden come alive with colour 🙌🏻
@fiordlandjet is a must do when visiting Te Anau. An activity that all ages will enjoy - just like the 4 generations of our family pictured here 🤩

Thank you Lex, Jen and Abby for a wonderful experience 👏
.
.
.
.
@fiordlandjet #funisgood #exploreyourbackyard #backyourbackyard #lovefiordland #mysouthland #dosomethingnewnewzealand #fiordland #beyondbeleif #radfordsonthelake
Guests woke up to some white fluffy stuff on the ground this morning ❄️