Family is at the heart of Radfords on the Lake, with husband-and-wife duo Kerri & Steve and the wider whānau all chipping in to ensure guests experience the absolute best of Te Anau. It’s a true family affair with their daughter Shelley often found behind the desk, ensuring the back-of-house is running smoothly – and helping Kerri with technology! Kerri’s mum, Phyllis, is a gifted gardener, maintaining the beautiful grounds and landscaping that Radfords have become well-renowned for. Sometimes you will also find three young granddaughters “helping” around the place too.
Hosting guests from all walks of life, from across New Zealand and from all corners of the world is a dream come true for Kerri and the family – delivering a warm welcome and top-notch customer service is in their blood! They simply can’t imagine themselves in any other career.
Kerri and Steve have deep roots in Te Anau, having operated their own agricultural contracting business, Steve James Contracting for the past 40 years, offering a range of agricultural cultivation, direct drilling and hay and baleage services. Daughter Katie and Son in law Nick manage the Farming operation on 415 hectares 8 km from Te Anau with a mix of Deer and Sheep and also do dairy cow winter grazing too. With day tours of the farm available to Radfords on the Lake guests (by prior arrangement), it’s the perfect combination of the family’s two passions.
The true local attraction on the Te Anau Lakefront is Radfords on the Lake’s very own fluffy feline Dexter Dude, their resident pedigree Ragdoll. His charm and charisma certainly make Dexter feel like he’s a King! You can often find him curled up on the reception chair or even on the odd guest bed if he’s lucky enough to sneak in – he certainly gets the royal treatment!
Tourism Awards
We’re a trusted and reliable accommodation provider, consistently ranked as the #1 place to stay in Te Anau on TripAdvisor. Just in case you need more convincing, our trophy cabinet is also home to:
We also boast a Qualmark Rated 5-Star rating, along with a Gold Sustainability Award. Qualmark is New Zealand’s official mark of quality; meaning Radfords on the Lake has met or scored above industry best practice standards to be recipients of these awards
Kaitiakitanga is a Māori term that means guardianship of the land. We never take our stunning environment for granted and are committed to preserving our ‘slice of paradise’ here in Fiordland – we do everything we can to reduce our footprint on the environment.
We support the wider Fiordland environment through the following initiatives
Within Radfords on the Lake itself, we reduce our environmental footprint via
Te Anua is a special place nestled in the heart of Fiordland – there is so much to see and explore. It is perfect for those that love outdoor adventuring, relaxing by a lake and taking in the gorgeous sights there is on offer. From our three Great Walks to Milford Sound, Doubtful Sound, and ancient glow worm caves, Fiordland is unlike anywhere else on earth and is one of New Zealand’s most spectacular places to visit. We’ve crafted a range of packages that help guests make the most of this special place – all packages use the very best operators in the region. There has never been a better time to visit Fiordland!
“When a place is so special it’s been awarded World Heritage status, seeing it from the air is an absolute Must-Do.”
Southern Lake Helicopters, based on the edge of Te Anau Lake, just minutes from Radfords, offer a once-in-a-lifetime experience for visitors to the region. From their spectacular Milford Sound scenic flight to landing in a hanging valley in Doubtful Sound, a scenic flight makes an unforgettable addition to your New Zealand vacation.
We are committed to preserving our beautiful surroundings and reducing our footprint on the environment.
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