Radfords on the Lake is owned by Te Anau locals Kerri and Steve James.

Sharing Fiordland’s beautiful environment and unique experiences with our guests is our passion – we love helping our guests to experience the absolute best of this region with luxurious accommodation and top-notch customer service. Our Radfords on the Lake team are committed to providing an experience that’s second-to-none.

It really is a family affair with three generations of family working together to keep Radfords on the Lake running at an impeccable standard. Alongside the Owner/Operator Kerri, her daughter Shelley is in charge of Admin, and Kerri’s mum, Phyllis, maintains the beautiful garden and grounds.

Kerri’s husband Steve runs a farm in conjunction with his agricultural contracting business. He has been involved in the farming sector all his life. The farm is located 7 km from Te Anau; it has a mix of 3,000 stock units comprising of sheep, deer, and cattle running on 273 hectares. Day tours of the farm are a popular guest add-on and are available by prior arrangement.

In 2013, Radfords won the AA Tourism Supreme Host of the Year Award and in 2015 AWS Fiordland Operator of the Year Award, 2016 Finalists for Hospitality NZ Excellence in Customer Service and Accommodation Host of the Year, and 2021 Qualmark 100% Pure New Zealand Experience Awards.

We are Qualmark Rated 5-Star with a Gold Sustainability Award. Qualmark is New Zealand’s official mark of quality; Radfords on the Lake has met or scored above industry best practice standards to be recipients of these awards.

Our passion for the environment

Kaitiakitanga is a Māori term that means guardianship of the land. We never take our stunning environment for granted and are committed to preserving our ‘slice of paradise’ here in Fiordland – we do everything we can to reduce our footprint on the environment.

We support the wider Fiordland environment through the following initiatives

• We are long-time, committed sponsors of the Antipodes Islands Parakeets (Kakariki), who live nearby in the Te Anau Bird Sanctuary – only a 20 minute stroll from Radfords on the Lake! See them in action here
• We are silver sponsors of the Fiordland Trails Trust, which recently created the Lake2Lake cycle trail linking Lake Te Anau with Lake Manapouri
• All proceeds from DVD hire is donated back to the Te Anau Bird Sanctuary

Within Radfords on the Lake itself, we reduce our environmental footprint via

• Being proactive with recycling, including donating goods from our apartments to the local church’s second-hand store whenever anything is updated
• Wherever possible, buying locally and buying in bulk to reduce packaging and freight
• We compost everything and have a worm farm where our kitchen scraps go
• All of our units have been re-lined with polystyrene to contain heat, reducing the energy resources we consume
• Our bikes are free-to-use for guests, reducing the need for motor vehicles to explore locally
• We are proudly 99% chemical free and use natural cleaning products
• We use colour-coded microfibre cloths for each different cleaning purpose – reducing waste

The Tiaki Promise & Maanakitanga

Click here to find out more

Discovering the very best of Fiordland

Te Anua is a special place nestled in the heart of Fiordland – there is so much to see and explore. It is perfect for those that love outdoor adventuring, relaxing by a lake and taking in the gorgeous sights there is on offer. From our three Great Walks to Milford Sound, Doubtful Sound, and ancient glow worm caves, Fiordland is unlike anywhere else on earth and is one of New Zealand’s most spectacular places to visit. We’ve crafted a range of packages that help guests make the most of this special place – all packages use the very best operators in the region. There has never been a better time to visit Fiordland!

Click here to learn more about the Fiordland region.