The Tiaki Promise

The Tiaki Promise is a nation-wide commitment from both visitors and locals to care for New Zealand, for now and for future generations. The Promise encompasses three elements: Caring for the land, sea and nature by treading lightly and leaving no trace; by travelling safely, and showing care and consideration for all; and finally, respecting culture by travelling with an open heart and mind.

Our staff diligently uphold the Tiaki Promise in as many ways as we can. We maintain our beautiful gardens for the enjoyment of our guests, as well as for native birdlife, and also to contribute to the unique and stunning scenery of Te Anau. We have reduced our waste substantially over the last few years to make a solid effort to preserve our environment, recycling whenever possible and introducing a worm farm to take care of food scraps. We also ensure that any experiences we encourage our guests to do here in Fiordland are with business partners who share the same commitment to the Tiaki Promise. These examples of our efforts are only the beginning, and we are constantly looking for ways to further our role as a guide and guardian of Aotearoa – the land and the people.

We encourage all of our visitors to embrace the Tiaki Promise as we do ourselves here at Radfords on the Lake.

Embodying the meaning of Manaakitanga – our ‘Southern Hospitality’

In Māori culture, manaakitanga is a traditional value that is central to society and inspires the way that travellers are made to feel welcome. The closest translation in English would be ‘hospitality’. And that’s something that we here at Radfords on the Lake put first and foremost in all we do.

As “born and bred” Southland locals, Kerri and Steve are extremely proud to host Radfords on the Lake’s guests in beautiful Fiordland. Whether it’s a Kiwi exploring their own backyard or absolute newcomers to the area, the aim is to welcome every kind of traveller and share their love and knowledge of Fiordland at every point in their stay. Kerri’s mother, Phyllis, tends to the picture-perfect gardens that continuously amaze each and every guest (some even ask to bring Phyllis home with them to tend to their flowerbeds too!). And their daughter, Shelley, is also on staff. So a true sense of family and warmth is extended to each guest, from that very first chat at the Front Desk to breakfast service and help with organising holiday itineraries, all the way through to check out and follow-up friendly emails. A genuine, human connection is key.

Hearty local food and a good night’s sleep is a focal point at Radford’s, which sits in alignment with the manaakitanga emphasis on allowing guests to refuel and to rest. A breakfast at Radfords is always a treat, and the nearby restaurants will allow you to taste the best of what Southland has to offer.

Kerri and the team can also recommend the tip-top things to do in the region, so that you can truly immerse yourself in Fiordland’s finest.
With the overarching aim of ensuring that every guest’s stay at Radfords on the Lake is truly top-notch, the manaakitanga value is effortlessly and thoroughly upheld by staff, and is reflected in numerous TripAdvisor reviews.

We look forward to seeing you here at Radfords on the Lake so you can feel our manaakitanga for yourself.

  • "We had a wonderful stay at Radfords on the Lake, after we had some unexpected vehicle trouble. From the moment we arrived, we were warmly welcomed by Kerri, we had amazing service and nothing was a problem. Radfords is located directly across the road from the lake, with lovely views and a short walk to town and cafes/restaurants. We stayed in a two-bedroom unit which was immaculately clean and spacious, with modern furnishings. The beds were comfy with beautiful linen and we loved the little touches of bath salts and chocolates beside the beds. We would highly recommend staying here and can't wait to go back!"
    kathypc2016 – March 2022 – Geraldine, New Zealand  Read Reviews
  • "Top-rated stay at Radfords! This is by far the best place to stay in Te Anau from what I could see! The apartments are beautifully appointed with such attention to detail! They are all lake-facing and the out door areas are beautiful including an immaculate bbq area! The host was friendly and helpful!"
    ClareZ24 – January 2022 – Auckland, New Zealand  Read Reviews
  • "It was great to stay at Radford's Motel, it was clean, spacious, great views. Kerri was full of information and made sure we had the best time when in the Te Anau area. I would highly recommend people to visit this area and explore this awesome place."
    Cheeki Cherries – January 2022 – Cromwell, New Zealand  Read Reviews
  • "We had a wonderful stay at Radfords on the Lake. Kerri (the owner) couldn't have been more helpful (especially when we wanted to tweak arrangements). Lovely comfortable unit with everything we needed."
    Kath – February 2022 – London, United Kingdom  Read Reviews

Our Environmental Promise

We are committed to preserving our beautiful surroundings and reducing our footprint on the environment.



Three generations working together ♥️ with the next generation not far away from learning the ropes! 

With Mother’s Day just around the corner it got me thinking how lucky I am to be surrounded by these amazing ladies. 

Left to right Shelley, Phyllis, Kerri. Katie was unfortunately unable to be here for the photos. 

We hope everyone has a wonderful Mother’s Day this Sunday 🌸 

📸 @mgphotonz

Relax and enjoy a much deserved getaway on us!

Wake up to majestic views and locally sourced in-room breakfast, experience some of Te Anau’s many unique activities and amazing restaurants on offer.

We are giving you the chance to win a 2 night stay @radfordsonthelake follow instructions below to go in the draw.


🌟Two nights accommodation for two people in our Premier Lakeview Studio

🌟 Locally sourced in-room continental breakfast each day

🌟 $100 restaurant voucher to dine at a Te Anau restaurant of your choice

🌟 Movie tickets to watch local film Ata Whenua 


👉 Follow @radfordsonthelake 

👉 Tag the person you would like to treat to a weekend away (each tag is an entry)

👉 Share to your story and tag us for an extra entry

Good luck 🤞 

T & C’s

Closes 4th April at 7pm and winner will be announced that week.
Prize must be redeemed before 30/09/22
Need a Valentines gift for your loved one? ♥️ 

Book a romantic getaway in Te Anau and soak up the scenery together!

Mention this post at time of booking to receive a complimentary gift on arrival.

Valid until 28/2/22

Golden hour 🌅 taken on dusk just before the sun disappeared 

📸 @graham_dainty 

We were stoked to be able to host these lovely ladies @brodiejeankane @jokane80 over the weekend while Brodie knocked the Luxmore Grunt off! Great to see all their stories out and about enjoying what Te Anau has to offer and we can’t wait to host them again to share more. 

Just like you, we love our stunning Fiordland environment 💚 Caring for our local wildlife is super important for us - did you know we’re proud supporters of the Antipodes Island Parakeet, also known as the Kākāriki?

Thanks to fantastic conservation efforts from our friends at Te Anau Bird Sanctuary (only a 20 minute walk from us), these special birds are being protected from extinction.
It’s that time of the year to vote for Bird of the Year for 2021 - so jump on with us and vote and if you can make a donation towards their great efforts.
Link in bio

📸 @nzbirdsonline
We were recently visited by travel blogger @findingalexx. A connoisseur of all-things NZ tourism, Alexx has compiled a list of top places to stay across the country, and thanks to her enjoyable stay with Radfords, we’ve made the list! 
Hear what Alexx had to say about her time with us - link in our bio
Finalist…. With the MC
We love all of our guests, and sharing their joy as they discover the pure, pristine beauty of Fiordland. So we’re more than pleased to share some rather exciting news: we have been named a Finalist in the Qualmark 100% Pure New Zealand Experience Awards! 

No matter what the end results may be, we are so honoured to be amongst such a fantastic list of finalists and to be recognised for our efforts.

Why, meow, two-legged pals. 

 I’m Dexter Dude, and this is my second attempt at a short news update on Te Anau from my particular purry perspective. Because despite my small stature, and my priority being snoozing in a patch of sun most of the time, I’m actually surprisingly up-to-speed with the goings on around here.

On Saturday July 10th it sounds like the Kepler Track is going to be bustling. There’s a family-friendly Matariki Night Time Nature Walk to discover the forest after dark, and spot some of the delicious interesting creatures that live there. Registrations are required, so get in quick https://www.doc.govt.nz/news/events/regional-events/fiordland-events/booking-form-fiordland/

That’s all from me for the month. Catch you next time! 
🐾 all my fluffy love, Dexter.