• TIAKI PROMISE

The Tiaki Promise

The Tiaki Promise is a nation-wide commitment from both visitors and locals to care for New Zealand, for now and for future generations. The Promise encompasses three elements: Caring for the land, sea and nature by treading lightly and leaving no trace; by travelling safely, and showing care and consideration for all; and finally, respecting culture by travelling with an open heart and mind.

Our staff diligently uphold the Tiaki Promise in as many ways as we can. We maintain our beautiful gardens for the enjoyment of our guests, as well as for native birdlife, and also to contribute to the unique and stunning scenery of Te Anau. We have reduced our waste substantially over the last few years to make a solid effort to preserve our environment, recycling whenever possible and introducing a worm farm to take care of food scraps. We also ensure that any experiences we encourage our guests to do here in Fiordland are with business partners who share the same commitment to the Tiaki Promise. These examples of our efforts are only the beginning, and we are constantly looking for ways to further our role as a guide and guardian of Aotearoa – the land and the people.

We encourage all of our visitors to embrace the Tiaki Promise as we do ourselves here at Radfords on the Lake.

Embodying the meaning of Manaakitanga – our ‘Southern Hospitality’

In Māori culture, manaakitanga is a traditional value that is central to society and inspires the way that travellers are made to feel welcome. The closest translation in English would be ‘hospitality’. And that’s something that we here at Radfords on the Lake put first and foremost in all we do.

As “born and bred” Southland locals, Kerri and Steve are extremely proud to host Radfords on the Lake’s guests in beautiful Fiordland. Whether it’s a Kiwi exploring their own backyard or absolute newcomers to the area, the aim is to welcome every kind of traveller and share their love and knowledge of Fiordland at every point in their stay. Kerri’s mother, Phyllis, tends to the picture-perfect gardens that continuously amaze each and every guest (some even ask to bring Phyllis home with them to tend to their flowerbeds too!). And their daughter, Shelley, is also on staff. So a true sense of family and warmth is extended to each guest, from that very first chat at the Front Desk to breakfast service and help with organising holiday itineraries, all the way through to check out and follow-up friendly emails. A genuine, human connection is key.

Hearty local food and a good night’s sleep is a focal point at Radford’s, which sits in alignment with the manaakitanga emphasis on allowing guests to refuel and to rest. A breakfast at Radfords is always a treat, and the nearby restaurants will allow you to taste the best of what Southland has to offer.

Kerri and the team can also recommend the tip-top things to do in the region, so that you can truly immerse yourself in Fiordland’s finest.
With the overarching aim of ensuring that every guest’s stay at Radfords on the Lake is truly top-notch, the manaakitanga value is effortlessly and thoroughly upheld by staff, and is reflected in numerous TripAdvisor reviews.

We look forward to seeing you here at Radfords on the Lake so you can feel our manaakitanga for yourself.

  • This place was phenomenal!! Wonderfully situated on the lake with an ideal view and convenient (walking distance) to literally everything. Clean, comfy, and well-appointed. An excellent hostess who gave wonderful advice, booked all experiences, made reservations for dinner, you name it; this cannot be under-rated, as the weather conditions change rapidly in Fjordland and having someone who can help with bookings, advice, and changes of plans was immeasurably helpful! The little touches were amazing - water on hand to refill bottles, great laundry facilities, ease of parking, etc...Cannot recommend this place highly enough!
    Ronald – September 2024  Read Reviews
  • Radfords is so much more then a Motel. The service we received from the moment we walked in the door was first class. The room and furnishings were first class. Having never stayed in Te Anau before we came really under dressed. Not a problem says our wonderful hostess. Here are coats for you all as you will need them on your cruise on Milford sounds. I spoke about my new love. Cheese rolls. Here is the recipe for you she said Absolutely nothing was to much trouble. We will most differently be back. Thank you for a wonderful couple of days. Merry Christmas to you and your staff.
    Sharon – October 2024  Read Reviews
  • I can’t say enough good things about Radfords and also the manager, Kerri. She is extremely helpful and welcoming! By my own mistake, I booked a “1 bedroom with access”, which in NZ means handicapped. Yikes. Our bathroom “shower” had a curtain in the corner, and a drain close to the middle of the floor. It could not keep up with the shower flow. Our 1st morning here, our bathroom floor was soaked and a mess. As soon as I asked Kerri for a different room she obliged willingly, and even helped us move our belongings while we were out on a tour. We happened to be at the front desk on Halloween afternoon, and she was truly lovely greeting the little trick-or-treaters! As far as the room, it was thoughtfully equipped with just about everything we would need for our stay in Te Anau. We were able to make breakfasts and coffee in our kitchenette, and took advantage of the washer and dryer onsite. The location is absolutely perfect, on the lake and a short walk into the center of town for restaurants and shopping. Our Milford Sound cruise tour bus even picked us up in front of the hotel! Just a lovely place to stay while exploring Te Anau and the Fiordland National Park. Highly recommend Radfords!
    Colleen October 2024  Read Reviews
  • This is probably the best place to stay in Te Anau especially because Mrs Kerri. She knows her stuff and makes sure your stay has all that you need. Comfy bed, air conditioning, toiletries and hot water, heated towel rack and splendid little breakfast. We loved our stay here and is a perfect get away! Also right on the water and is the best location for walking through the town or around the lake!
    Berkley – November 2024  Read Reviews
  • The facilities, location, cleanliness were all fabulous but what really stood out was Kerri and her hospitality. She expressed genuine care for us and the success of our trip. Not only did she get us scheduled on the best local day trips to optimize our short stay, she but she also ensured that we were being charged reasonably and even provided warm outer wear for us to wear during an unseasonably cold spring week. I’ve never experienced such a caring host at any accommodation / hotel, and she was the reason we were able to make the most of our trip and our excursions. I wholeheartedly recommend staying at Radfords with Kerri!
    Anna – November 2024  Read Reviews

Our Environmental Promise

We are committed to preserving our beautiful surroundings and reducing our footprint on the environment.

#Radfordsonthelake

SHARE YOUR SPECIAL IMAGES WITH US

🌿 Start and End Your Great Walk in Comfort! 🥾

Radfords on the Lake is the ultimate base for your Fiordland adventure. Rest up pre-hike with peaceful lakeside vibes, then return post-hike to luxury, hot showers, and unbeatable comfort.

📍 Book now and make your Fiordland experience unforgettable!

#RadfordsOnTheLake #GreatWalksNZ #ExploreFiordland #fiordland #fiordlandnz #lovefiordland #fiordlandbeyondbelief #radfordsonthelake
#fiordland #fiordlandnationalpark #fiordlandnz #nz #destinationnz #milfordsound #laketeanau #teanau #doubtfulsound #nzmustdo #southislandnz #southisland #newzealand #purenewzealand #purenz #newzealandguide #newzealandvacations #newzealandtravel #dosomethingnewnz #mysouthland #southland
Just taking a moment between jobs around the motel, to stop and appreciate where we live and these stunning views.  We love spring in Te Anau.
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#fiordland #fiordlandnz #lovefiordland #fiordlandbeyondbelief #radfordsonthelake
#fiordland #fiordlandnationalpark #fiordlandnz #nz #destinationnz #milfordsound #laketeanau #teanau #doubtfulsound #nzmustdo #southislandnz #southisland #newzealand #purenewzealand #purenz #newzealandguide #newzealandvacations #newzealandtravel #dosomethingnewnz #mysouthland #southland
Still searching for the perfect Christmas gift? Treat your loved ones to a slice of paradise this festive season with a Radfords on the Lake Gift Voucher!  Whether it's a peaceful lakeside retreat, a romantic getaway, or an adventure in Te Anau, this gift promises unforgettable memories. 

Give the gift of relaxation and exploration this Christmas. Vouchers can be personalized and are perfect for family, friends, or someone special.

Check out our website for more information. Link in our bio.
Chief welcoming officer Dexter Dude ready to greet guests to Radfords on the Lake.
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#fiordland #fiordlandnz #lovefiordland #fiordlandbeyondbelief #radfordsonthelake
#fiordland #fiordlandnationalpark #fiordlandnz #nz #destinationnz #milfordsound #laketeanau #teanau #doubtfulsound #nzmustdo #southislandnz #southisland #newzealand #purenewzealand #purenz #newzealandguide #newzealandvacations #newzealandtravel #dosomethingnewnz #mysouthland #southland
Sometimes you just need to stop and take a moment to enjoy the view. . . and it doesn't get much better than the views from our Premier Lakeview Studio units 😍😍😍
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#fiordland #fiordlandnz #lovefiordland #fiordlandbeyondbelief #radfordsonthelake
#fiordland #fiordlandnationalpark #fiordlandnz #nz #destinationnz #milfordsound #laketeanau #teanau #doubtfulsound #nzmustdo #southislandnz #southisland #newzealand #purenewzealand #purenz #newzealandguide #newzealandvacations #newzealandtravel #dosomethingnewnz #mysouthland #southland
We're still on a high after we were awarded Best Motel at the Hospitality New Zealand Business Awards 2024! This prestigious recognition reflects our ongoing commitment to excellence and the high standards we strive to achieve in hospitality. We couldn't have done it without our amazing guests so a big thank you from us to all of the amazing visitors we have hosted over the years. 

Link in our bio for the full story.
Steve and I are immensely honored to receive the award for Best Motel in our industry. This recognition is a testament to the hard work and dedication of our entire team. We extend our appreciation to @seekom_ for sponsoring this award and to @hospitalitynz for organizing such a fantastic event that celebrates the best in hospitality.
Did you know that Fiordland is a great place to explore the night sky? There are some great spots along the Milford Road perfect for some stargazing. Chat to our team before you head off and we can provide you with ‘Star Charts’ and a ‘planisphere’ and instructions on how to use them. Along with binoculars so you can get a closer look. 
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#fiordland #fiordlandnz #lovefiordland #fiordlandbeyondbelief #radfordsonthelake
#fiordland #fiordlandnationalpark #fiordlandnz #nz #destinationnz #milfordsound #laketeanau #teanau #doubtfulsound #nzmustdo #southislandnz #southisland #newzealand #purenewzealand #purenz #newzealandguide #newzealandvacations #newzealandtravel #dosomethingnewnz #mysouthland #southland
The last of the winter light over Lake Te Anau captured beautifully from the front of Radfords on the Lake by @travelnewzealandwithme 
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#fiordland #fiordlandnz #lovefiordland #fiordlandbeyondbelief #radfordsonthelake
#fiordland #fiordlandnationalpark #fiordlandnz #nz #destinationnz #milfordsound #laketeanau #teanau #doubtfulsound #nzmustdo #southislandnz #southisland #newzealand #purenewzealand #purenz #newzealandguide #newzealandvacations #newzealandtravel #dosomethingnewnz #mysouthland #southland
Did you know that last winter we completed new fit-outs to all the kitchens in all our units? This included adding dishwashers and coffee pod machines. The kitchens now have a modern finish with a contemporary feel. 

Every year we set out to refurbish or improve an area of the property ensuring we are always providing the highest quality accommodation to our guests.
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#fiordland #fiordlandnz #lovefiordland #fiordlandbeyondbelief #radfordsonthelake
#fiordland #fiordlandnationalpark #fiordlandnz #nz #destinationnz #milfordsound #laketeanau #teanau #doubtfulsound #nzmustdo #southislandnz #southisland #newzealand #purenewzealand #purenz #newzealandguide #newzealandvacations #newzealandtravel #dosomethingnewnz #mysouthland #southland
Are you planning your next winter escape in Fiordland. Once you book your accommodation with us make sure you book in dinner in one of the many delicious Te Anau restaurants. If you're not sure where to go, click the link in our bio to see some of few of our favourites.
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#fiordland #fiordlandnz #lovefiordland #fiordlandbeyondbelief #radfordsonthelake
#fiordland #fiordlandnationalpark #fiordlandnz #nz #destinationnz #milfordsound #laketeanau #teanau #doubtfulsound #nzmustdo #southislandnz #southisland #newzealand #purenewzealand #purenz #newzealandguide #newzealandvacations #newzealandtravel #dosomethingnewnz #mysouthland #southland
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