The Tiaki Promise

The Tiaki Promise is a nation-wide commitment from both visitors and locals to care for New Zealand, for now and for future generations. The Promise encompasses three elements: Caring for the land, sea and nature by treading lightly and leaving no trace; by travelling safely, and showing care and consideration for all; and finally, respecting culture by travelling with an open heart and mind.

Our staff diligently uphold the Tiaki Promise in as many ways as we can. We maintain our beautiful gardens for the enjoyment of our guests, as well as for native birdlife, and also to contribute to the unique and stunning scenery of Te Anau. We have reduced our waste substantially over the last few years to make a solid effort to preserve our environment, recycling whenever possible and introducing a worm farm to take care of food scraps. We also ensure that any experiences we encourage our guests to do here in Fiordland are with business partners who share the same commitment to the Tiaki Promise. These examples of our efforts are only the beginning, and we are constantly looking for ways to further our role as a guide and guardian of Aotearoa – the land and the people.

We encourage all of our visitors to embrace the Tiaki Promise as we do ourselves here at Radfords on the Lake.

Embodying the meaning of Manaakitanga – our ‘Southern Hospitality’

In Māori culture, manaakitanga is a traditional value that is central to society and inspires the way that travellers are made to feel welcome. The closest translation in English would be ‘hospitality’. And that’s something that we here at Radfords on the Lake put first and foremost in all we do.

As “born and bred” Southland locals, Kerri and Steve are extremely proud to host Radfords on the Lake’s guests in beautiful Fiordland. Whether it’s a Kiwi exploring their own backyard or absolute newcomers to the area, the aim is to welcome every kind of traveller and share their love and knowledge of Fiordland at every point in their stay. Kerri’s mother, Phyllis, tends to the picture-perfect gardens that continuously amaze each and every guest (some even ask to bring Phyllis home with them to tend to their flowerbeds too!). And their daughter, Shelley, is also on staff. So a true sense of family and warmth is extended to each guest, from that very first chat at the Front Desk to breakfast service and help with organising holiday itineraries, all the way through to check out and follow-up friendly emails. A genuine, human connection is key.

Hearty local food and a good night’s sleep is a focal point at Radford’s, which sits in alignment with the manaakitanga emphasis on allowing guests to refuel and to rest. A breakfast at Radfords is always a treat, and the nearby restaurants will allow you to taste the best of what Southland has to offer.

Kerri and the team can also recommend the tip-top things to do in the region, so that you can truly immerse yourself in Fiordland’s finest.
With the overarching aim of ensuring that every guest’s stay at Radfords on the Lake is truly top-notch, the manaakitanga value is effortlessly and thoroughly upheld by staff, and is reflected in numerous TripAdvisor reviews.

We look forward to seeing you here at Radfords on the Lake so you can feel our manaakitanga for yourself.

  • "From the easy parking to the super warm welcome from Kerri & the brilliant night's sleep - what's not to like at Radfords? Great location - 5 mins walk to the main street, 10-12 mins at most to the farthest restaurant - 2 mins to the seaplane, 5 mins to the heliport & 30 seconds to the lakeside - so well positioned. Rooms large, fast Wifi, did I say comfy bed? Large bathrooms & well-equipped kitchenettes & spotlessly clean rooms - each had a lovely spot to sit outside for an afternoon wine. Kerri is a hive of information about the local sights & eats - upon her recommendation, we ate at Redcliff & Fat Duck - both fantastic. If you have time do the Heli-Hike with Southern Lakes Heli to the Kepler Track - all-day activity but SO worth it."
    KiwiNZExplorer – April 2022 – Queenstown, New Zealand  Read Reviews
  • "What a magical stay... the best accommodation and most impressive host during our two-week SI road trip. Kerri was so warm, and helpful and gave us the best tips for our stay (Redcliff's Restaurant and the Cruise Milford experiences were amazing). The location of the property was perfect, with views of the lake and the rooms were beautiful... exactly how they look in the photos. Stunningly fitted out, comfortable bed and the added benefit of great kitchenette facilities to prepare your own breakfast, if preferred. We, (two couples) would definitely return."
    Robin B – May 2022  Read Reviews
  • "Fantastic time staying at Radfords, the service was outstanding, great recommendations, and beautiful rooms. We are a family of 5 and it was a nice home away from home for our 2 night stay, wish we could have stayed longer."
    Jess G – June 2022  Read Reviews
  • "Kerri the owner was very warm, friendly & super helpful. She made us welcome right from the start! The rooms were very spacious & the decor was lovely. The beds were super comfy. We had a superb view over-looking the lake. The motels were within easy walking g distance to town & the restaurants etc. We would definitely recommend this place to stay."
    PaulaMM – April 2022  Read Reviews

Our Environmental Promise

We are committed to preserving our beautiful surroundings and reducing our footprint on the environment.



A wonderful surprise delivered this afternoon from some lovely Australian guests that stayed recently. Thank you Andrea, Scott and Allanah we look forward to welcoming you back
Three generations working together ♥️ with the next generation not far away from learning the ropes! 

With Mother’s Day just around the corner it got me thinking how lucky I am to be surrounded by these amazing ladies. 

Left to right Shelley, Phyllis, Kerri. Katie was unfortunately unable to be here for the photos. 

We hope everyone has a wonderful Mother’s Day this Sunday 🌸 

📸 @mgphotonz

Relax and enjoy a much deserved getaway on us!

Wake up to majestic views and locally sourced in-room breakfast, experience some of Te Anau’s many unique activities and amazing restaurants on offer.

We are giving you the chance to win a 2 night stay @radfordsonthelake follow instructions below to go in the draw.


🌟Two nights accommodation for two people in our Premier Lakeview Studio

🌟 Locally sourced in-room continental breakfast each day

🌟 $100 restaurant voucher to dine at a Te Anau restaurant of your choice

🌟 Movie tickets to watch local film Ata Whenua 


👉 Follow @radfordsonthelake 

👉 Tag the person you would like to treat to a weekend away (each tag is an entry)

👉 Share to your story and tag us for an extra entry

Good luck 🤞 

T & C’s

Closes 4th April at 7pm and winner will be announced that week.
Prize must be redeemed before 30/09/22
Need a Valentines gift for your loved one? ♥️ 

Book a romantic getaway in Te Anau and soak up the scenery together!

Mention this post at time of booking to receive a complimentary gift on arrival.

Valid until 28/2/22

Golden hour 🌅 taken on dusk just before the sun disappeared 

📸 @graham_dainty 

We were stoked to be able to host these lovely ladies @brodiejeankane @jokane80 over the weekend while Brodie knocked the Luxmore Grunt off! Great to see all their stories out and about enjoying what Te Anau has to offer and we can’t wait to host them again to share more. 

Just like you, we love our stunning Fiordland environment 💚 Caring for our local wildlife is super important for us - did you know we’re proud supporters of the Antipodes Island Parakeet, also known as the Kākāriki?

Thanks to fantastic conservation efforts from our friends at Te Anau Bird Sanctuary (only a 20 minute walk from us), these special birds are being protected from extinction.
It’s that time of the year to vote for Bird of the Year for 2021 - so jump on with us and vote and if you can make a donation towards their great efforts.
Link in bio

📸 @nzbirdsonline
We were recently visited by travel blogger @findingalexx. A connoisseur of all-things NZ tourism, Alexx has compiled a list of top places to stay across the country, and thanks to her enjoyable stay with Radfords, we’ve made the list! 
Hear what Alexx had to say about her time with us - link in our bio
Finalist…. With the MC
We love all of our guests, and sharing their joy as they discover the pure, pristine beauty of Fiordland. So we’re more than pleased to share some rather exciting news: we have been named a Finalist in the Qualmark 100% Pure New Zealand Experience Awards! 

No matter what the end results may be, we are so honoured to be amongst such a fantastic list of finalists and to be recognised for our efforts.