• TIAKI PROMISE

The Tiaki Promise

The Tiaki Promise is a nation-wide commitment from both visitors and locals to care for New Zealand, for now and for future generations. The Promise encompasses three elements: Caring for the land, sea and nature by treading lightly and leaving no trace; by travelling safely, and showing care and consideration for all; and finally, respecting culture by travelling with an open heart and mind.

Our staff diligently uphold the Tiaki Promise in as many ways as we can. We maintain our beautiful gardens for the enjoyment of our guests, as well as for native birdlife, and also to contribute to the unique and stunning scenery of Te Anau. We have reduced our waste substantially over the last few years to make a solid effort to preserve our environment, recycling whenever possible and introducing a worm farm to take care of food scraps. We also ensure that any experiences we encourage our guests to do here in Fiordland are with business partners who share the same commitment to the Tiaki Promise. These examples of our efforts are only the beginning, and we are constantly looking for ways to further our role as a guide and guardian of Aotearoa – the land and the people.

We encourage all of our visitors to embrace the Tiaki Promise as we do ourselves here at Radfords on the Lake.

Embodying the meaning of Manaakitanga – our ‘Southern Hospitality’

In Māori culture, manaakitanga is a traditional value that is central to society and inspires the way that travellers are made to feel welcome. The closest translation in English would be ‘hospitality’. And that’s something that we here at Radfords on the Lake put first and foremost in all we do.

As “born and bred” Southland locals, Kerri and Steve are extremely proud to host Radfords on the Lake’s guests in beautiful Fiordland. Whether it’s a Kiwi exploring their own backyard or absolute newcomers to the area, the aim is to welcome every kind of traveller and share their love and knowledge of Fiordland at every point in their stay. Kerri’s mother, Phyllis, tends to the picture-perfect gardens that continuously amaze each and every guest (some even ask to bring Phyllis home with them to tend to their flowerbeds too!). And their daughter, Shelley, is also on staff. So a true sense of family and warmth is extended to each guest, from that very first chat at the Front Desk to breakfast service and help with organising holiday itineraries, all the way through to check out and follow-up friendly emails. A genuine, human connection is key.

Hearty local food and a good night’s sleep is a focal point at Radford’s, which sits in alignment with the manaakitanga emphasis on allowing guests to refuel and to rest. A breakfast at Radfords is always a treat, and the nearby restaurants will allow you to taste the best of what Southland has to offer.

Kerri and the team can also recommend the tip-top things to do in the region, so that you can truly immerse yourself in Fiordland’s finest.
With the overarching aim of ensuring that every guest’s stay at Radfords on the Lake is truly top-notch, the manaakitanga value is effortlessly and thoroughly upheld by staff, and is reflected in numerous TripAdvisor reviews.

We look forward to seeing you here at Radfords on the Lake so you can feel our manaakitanga for yourself.

  • We stayed here for only one night prior to our overnight cruise on Doubtful Sound, which is a shame because it was one of the best places we stayed in on our three-week trip around New Zealand, and a longer stay would have been most welcome. Room 12 was large, and beautifully appointed with an extremely comfy bed. Kerri on reception was excellent; efficient and very welcoming about things to do in Te Anau.
    Jinty21 – February 2024  Read Reviews
  • My husband and I spent four glorious nights at Redford’s on the Lake…. What a slice of heaven, with the lake right in front of our eyes…. Kerri was the most gracious, helpful and conscientious host. She knows all about the area, had great restaurant recommendations, where to grocery shop, and what to see and do. And always with a smile. We felt like we were visiting someone’s luxurious vacation home with beautiful linens, lush curtains, several types of pillows for comfort and wallpaper and lots of great amenities. Good/strong Wi-Fi, super comfortable king-size bed, anything, and everything you could imagine you need as a traveller was provided including use of their washer and dryer facility, including laundry detergent,…always a bonus! We hiked three strenuous hikes three days in a row and coming home to the large Jacuzzi bathtub in our bathroom was heaven. Great for sore muscles. Our one-bedroom suite was spacious and luxurious. If we ever get back to Lake Teanau, we will definitely be coming back to Redford’s on the Lake. It’s a five-star plus accommodation with the most gracious owner and staff.
    Freddi W – February 2024  Read Reviews
  • We truly enjoyed our stay at Radford’s on the Lake. Our room was very clean and spacious with a wonderful view of the lake and easy parking. The location was perfect with an easy stroll to town for any restaurants or activities as well as a short drive to Milford Sound. However, the best aspect was the service provided by Kerri. She gave us wonderful recommendations to make the most of our visit and even loaned my husband a raincoat when he forgot his. She truly made us feel welcome.
    Traveller227 – February 2024  Read Reviews
  • Superbly appointed accommodation and lovely view of the lake. All the staff were great too! Fairly short and level walk into town so easy to get to cafes, restaurants and shops. Plenty of parking at the Radfords and in town. Te Anau is a great location to head off into Fjordland - less than an hour to the reserve and only 90 minutes to Milford Sound.
    Ian L – January 2024  Read Reviews
  • We stayed 2 nights in January 2024. What a nice place to stay! A very warm welcome from Kerri, and an introduction to our room. The room was with 2 bedrooms, we travelled as family, nice and clean. The kitchenette was with things we needed for preparing breakfast. Good and comfortable beds, a nice view to the Lake Te Anau. We asked for recommended restaurants and Kerri was nice to show us places for dinner and drew on a map where to go. Excellent service and great hospitality from the management. Our best recommendations to Radfords on the Lake.
    Steenlerche – January 2024  Read Reviews
  • It was the cutest little “motel” we have stayed. The room was beautiful overlooking the lake. We had the first-floor room and had a great view. The name motel only applies to the fact that we could see where we parked our car. However, it felt more luxurious when you got inside. Comfortable bed, clean linens and a very cute little kitchen. The lady at the front desk was wonderful and gave us plenty of Great tips on where to eat. We hope to visit again one day and stay again
    Bella – January 2024  Read Reviews

Our Environmental Promise

We are committed to preserving our beautiful surroundings and reducing our footprint on the environment.

#Radfordsonthelake

SHARE YOUR SPECIAL IMAGES WITH US

Last month we celebrated the amazing Jeanette, an integral member of our team for the last 10 years and long term friend of Kerri's. A team player with the highest standards and an all round bloody good person. Radfords on the Lake would not be the same without her. Jeanette keeps the team in high spirits with her great sense of humour, we're a better team with her on it. Never one to say no to a glass or two of Merlot with some chips and kiwi onion dip after a long day. Jeanette, we want to say a huge thank you for all your hard work over the years, we appreciate you so much. We look forward to many more years together at Radfords on the Lake.
As the sun goes down on another year, we would like to take the opportunity to say a big thank you too all our lovely guests who visited us over the last year. We love sharing  beautiful Te Anau with so many people from near and far. We can't wait to welcome many more visitors in 2024. 

Wishing you all a happy and healthy new from Kerri, Steve, Shelley, Katie and all the team at Radfords on the Lake.
From the Radfords on the Lake family to yours, we wish you a very Merry Christmas 🎅🏽🤶🏼🎄🍾
If you are visiting Te Anau this summer make sure to add a trip on @fiordlandhistoriccruises to your bucket list. Enjoy a leisurely cruise across the south fiord of lake Te Anau into beautiful untouched wilderness. We can help you make a booking before you arrive so you don't miss out.
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#fiordland #fiordlandnz #lovefiordland #fiordlandbeyondbelief #radfordsonthelake
#fiordland #fiordlandnationalpark #fiordlandnz #nz #destinationnz #milfordsound #laketeanau #teanau #doubtfulsound #nzmustdo #southislandnz #southisland #newzealand #purenewzealand #purenz #newzealandguide #newzealandvacations #newzealandtravel #dosomethingnewnz #mysouthland #southland
Looking for the perfect present for a loved one this Christmas. Give the gift of a Fiordland Experience. Book a Te Anau getaway now for winter 2023 for just $250 per night.

This special rate is  based on 2 people sharing with a minimum 3 night stay in a Standard Studio or Ground Floor One Bedroom. SAVE up to $100 per night.

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#fiordland #fiordlandnz #lovefiordland #fiordlandbeyondbelief #radfordsonthelake
#fiordland #fiordlandnationalpark #fiordlandnz #nz #destinationnz #milfordsound #laketeanau #teanau #doubtfulsound #nzmustdo #southislandnz #southisland #newzealand #purenewzealand #purenz #newzealandguide #newzealandvacations #newzealandtravel #dosomethingnewnz #mysouthland #southland
🎃 H A L L O W E E N  2 0 2 3 🎃
We always get asked how close we are to the centre of town, so we thought we’d show you! Come with us on our short, flat 7 minute walk from Te Anau town centre back to the lake views from Radfords.
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#fiordland #fiordlandnz #lovefiordland #fiordlandbeyondbelief #radfordsonthelake
#fiordland #fiordlandnationalpark #fiordlandnz #nz #destinationnz #milfordsound #laketeanau #teanau #doubtfulsound #nzmustdo #southislandnz #southisland #newzealand #purenewzealand #purenz #newzealandguide #newzealandvacations #newzealandtravel #dosomethingnewnz #mysouthland #southland
Throwback Thursday! Reminiscing on a great night at the @hospitalitynz Awards for Excellence 2023 back in June. While we didn't win on the night, we were super proud to be a finalist alongside some fantastic motels. And it's always fun to get dressed up in the big city and celebrate our great industry with all our industry friends.
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#fiordland #fiordlandnz #lovefiordland #fiordlandbeyondbelief #radfordsonthelake
#fiordland #fiordlandnationalpark #fiordlandnz #nz #destinationnz #milfordsound #laketeanau #teanau #doubtfulsound #nzmustdo #southislandnz #southisland #newzealand #purenewzealand #purenz #newzealandguide #newzealandvacations #newzealandtravel #dosomethingnewnz #mysouthland #southland
If you're visiting us during school holidays and your looking for some family friendly activities, make sure a visit to the Te Anau Glowworm Caves with @real.newzealand  is top of your list. This unique Fiordland experience is not to be missed. We can help you make a booking before you arrive or chat to our friendly team when you check-in.

📸 @real.newzealand 
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#fiordland #fiordlandnz #lovefiordland #fiordlandbeyondbelief #radfordsonthelake
#fiordland #fiordlandnationalpark #fiordlandnz #nz #destinationnz #milfordsound #laketeanau #teanau #doubtfulsound #nzmustdo #southislandnz #southisland #newzealand #purenewzealand #purenz #newzealandguide #newzealandvacations #newzealandtravel #dosomethingnewnz #mysouthland #southland
📸📸📸📸📸📸📸📸📸📸📸⭐😍😏
We made the most of the gorgeous spring weather over the weekend and got out to enjoy one of our favourite things to do in Te Anau, -  a stroll along the lakefront. A must do when you visit us.
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#fiordland #fiordlandnz #lovefiordland #fiordlandbeyondbelief #radfordsonthelake
#fiordland #fiordlandnationalpark #fiordlandnz #nz #destinationnz #milfordsound #laketeanau #teanau #doubtfulsound #nzmustdo #southislandnz #southisland #newzealand #purenewzealand #purenz #newzealandguide #newzealandvacations #newzealandtravel #dosomethingnewnz #mysouthland #southland
Wow! We can't believe it's the first day of spring. While we love the cosy winter nights we are ready for the longer days and warmer temps. We're looking forward to evenings on the patio sipping a glass of Rosé. Who is planning a Fiordland adventure this spring?

📸 @digitaltravelcouple 
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#fiordland #fiordlandnz #lovefiordland #fiordlandbeyondbelief #radfordsonthelake
#fiordland #fiordlandnationalpark #fiordlandnz #nz #destinationnz #milfordsound #laketeanau #teanau #doubtfulsound #nzmustdo #southislandnz #southisland #newzealand #purenewzealand #purenz #newzealandguide #newzealandvacations #newzealandtravel #dosomethingnewnz #mysouthland #southland
Fiordland is full of adventures, but after a day of exploring Radfords on the Lake is the perfect place to come back to and relax. Our luxurious rooms provide you with a cosy sanctuary, so you can reflect and recharge on your day. 

📸 @thejoshshaw 

#fiordland #fiordlandnz #lovefiordland #fiordlandbeyondbelief #radfordsonthelake
#fiordland #fiordlandnationalpark #fiordlandnz #nz #destinationnz #milfordsound #laketeanau #teanau #doubtfulsound #nzmustdo #southislandnz #southisland #newzealand #purenewzealand #purenz #newzealandguide #newzealandvacations #newzealandtravel #dosomethingnewnz #mysouthland #southland