The Tiaki Promise

The Tiaki Promise is a nation-wide commitment from both visitors and locals to care for New Zealand, for now and for future generations. The Promise encompasses three elements: Caring for the land, sea and nature by treading lightly and leaving no trace; by travelling safely, and showing care and consideration for all; and finally, respecting culture by travelling with an open heart and mind.

Our staff diligently uphold the Tiaki Promise in as many ways as we can. We maintain our beautiful gardens for the enjoyment of our guests, as well as for native birdlife, and also to contribute to the unique and stunning scenery of Te Anau. We have reduced our waste substantially over the last few years to make a solid effort to preserve our environment, recycling whenever possible and introducing a worm farm to take care of food scraps. We also ensure that any experiences we encourage our guests to do here in Fiordland are with business partners who share the same commitment to the Tiaki Promise. These examples of our efforts are only the beginning, and we are constantly looking for ways to further our role as a guide and guardian of Aotearoa – the land and the people.

We encourage all of our visitors to embrace the Tiaki Promise as we do ourselves here at Radfords on the Lake.

Embodying the meaning of Manaakitanga – our ‘Southern Hospitality’

In Māori culture, manaakitanga is a traditional value that is central to society and inspires the way that travellers are made to feel welcome. The closest translation in English would be ‘hospitality’. And that’s something that we here at Radfords on the Lake put first and foremost in all we do.

As “born and bred” Southland locals, Kerri and Steve are extremely proud to host Radfords on the Lake’s guests in beautiful Fiordland. Whether it’s a Kiwi exploring their own backyard or absolute newcomers to the area, the aim is to welcome every kind of traveller and share their love and knowledge of Fiordland at every point in their stay. Kerri’s mother, Phyllis, tends to the picture-perfect gardens that continuously amaze each and every guest (some even ask to bring Phyllis home with them to tend to their flowerbeds too!). And their daughter, Shelley, is also on staff. So a true sense of family and warmth is extended to each guest, from that very first chat at the Front Desk to breakfast service and help with organising holiday itineraries, all the way through to check out and follow-up friendly emails. A genuine, human connection is key.

Hearty local food and a good night’s sleep is a focal point at Radford’s, which sits in alignment with the manaakitanga emphasis on allowing guests to refuel and to rest. A breakfast at Radfords is always a treat, and the nearby restaurants will allow you to taste the best of what Southland has to offer.

Kerri and the team can also recommend the tip-top things to do in the region, so that you can truly immerse yourself in Fiordland’s finest.
With the overarching aim of ensuring that every guest’s stay at Radfords on the Lake is truly top-notch, the manaakitanga value is effortlessly and thoroughly upheld by staff, and is reflected in numerous TripAdvisor reviews.

We look forward to seeing you here at Radfords on the Lake so you can feel our manaakitanga for yourself.

  • "It's the perfect stop when travelling from Queenstown to Milford Sound. Very welcoming and helpful host, Gorgeous Lake Views. Easy walk to town. Very comfortable and spotless units. We thoroughly recommend Radfords on the Lake."
    Helen J – September 2021 – Queenstown, New Zealand  Read Reviews
  • "Absolutely gorgeous place to stay in one of New Zealand's hidden jewels. So much to do here - needed more time!. Beautifully appointed apartment with the best location right on the lake. Glowworms up and running again which made our stay very special. Kerri was amazing - and helped us with all our booking - nothing beats local knowledge and contact. Will definitely return."
    delwynstephen – October 2021 – Timaru, New Zealand  Read Reviews
  • "We have stayed here twice and really love it. The motel units are so clean and really spacious and the beds are very comfy. The staff are so friendly and lent us bug spray when we went on our boat ride and gloves when we went on our jet boat ride as it was cold. It is a great location and we definitely recommend it."
    KiwiTraveller – October 2021 – Christchurch, New Zealand  Read Reviews
  • "This is a fantastic place to stay with exceptional service and rooms. The owner goes above and beyond to ensure everyone has a fantastic stay. The rooms are beautiful, and the location is perfect. We hope to make it back one day."
    78clarke – October 2021 – Whakatane, New Zealand  Read Reviews

Our Environmental Promise

We are committed to preserving our beautiful surroundings and reducing our footprint on the environment.



Just like you, we love our stunning Fiordland environment 💚 Caring for our local wildlife is super important for us - did you know we’re proud supporters of the Antipodes Island Parakeet, also known as the Kākāriki?

Thanks to fantastic conservation efforts from our friends at Te Anau Bird Sanctuary (only a 20 minute walk from us), these special birds are being protected from extinction.
It’s that time of the year to vote for Bird of the Year for 2021 - so jump on with us and vote and if you can make a donation towards their great efforts.
Link in bio

📸 @nzbirdsonline
We were recently visited by travel blogger @findingalexx. A connoisseur of all-things NZ tourism, Alexx has compiled a list of top places to stay across the country, and thanks to her enjoyable stay with Radfords, we’ve made the list! 
Hear what Alexx had to say about her time with us - link in our bio
Finalist…. With the MC
We love all of our guests, and sharing their joy as they discover the pure, pristine beauty of Fiordland. So we’re more than pleased to share some rather exciting news: we have been named a Finalist in the Qualmark 100% Pure New Zealand Experience Awards! 

No matter what the end results may be, we are so honoured to be amongst such a fantastic list of finalists and to be recognised for our efforts.

Why, meow, two-legged pals. 

 I’m Dexter Dude, and this is my second attempt at a short news update on Te Anau from my particular purry perspective. Because despite my small stature, and my priority being snoozing in a patch of sun most of the time, I’m actually surprisingly up-to-speed with the goings on around here.

On Saturday July 10th it sounds like the Kepler Track is going to be bustling. There’s a family-friendly Matariki Night Time Nature Walk to discover the forest after dark, and spot some of the delicious interesting creatures that live there. Registrations are required, so get in quick https://www.doc.govt.nz/news/events/regional-events/fiordland-events/booking-form-fiordland/

That’s all from me for the month. Catch you next time! 
🐾 all my fluffy love, Dexter.

Winter is officially here! And the beautiful stillness of Lake Te Anau is second to none at this time of the year. In fact, the whole Fiordland region is stunning this season; things are a little bit quieter outside of the peak spring and summer Great Walks and general exploration period, meaning you can take a moment to catch your breath and soak in the scenery. 
We’d love to host you here at Radfords on the Lake for a midwinter break. Time it with the school holidays next month to treat the kiddos to a calm, crisp Doubtful or Milford Sound experience. Or take the time to yourself – as a couple or alone – to tick this trip off your Kiwi adventure bucket list. 

📸 Great South
Reading through Trip Advisor reviews and I thought this lovely review sums up Kerri and her team perfectly...
Kerri, Steve and their team absolutely love sharing their local knowledge and making sure you get the most from your time in Fiordland. 

💫 Warm friendly Southern Hospitality
🏔 Beautiful views of Lake Te Anau, surrounding mountains and manicured gardens
🛏 Cosy and comfortable apartments 

Pappi’s scones for morning tea - our favourite!! 
Follow @whats_for_smoko for this recipe and many more