• TIAKI PROMISE

The Tiaki Promise

The Tiaki Promise is a nation-wide commitment from both visitors and locals to care for New Zealand, for now and for future generations. The Promise encompasses three elements: Caring for the land, sea and nature by treading lightly and leaving no trace; by travelling safely, and showing care and consideration for all; and finally, respecting culture by travelling with an open heart and mind.

Our staff diligently uphold the Tiaki Promise in as many ways as we can. We maintain our beautiful gardens for the enjoyment of our guests, as well as for native birdlife, and also to contribute to the unique and stunning scenery of Te Anau. We have reduced our waste substantially over the last few years to make a solid effort to preserve our environment, recycling whenever possible and introducing a worm farm to take care of food scraps. We also ensure that any experiences we encourage our guests to do here in Fiordland are with business partners who share the same commitment to the Tiaki Promise. These examples of our efforts are only the beginning, and we are constantly looking for ways to further our role as a guide and guardian of Aotearoa – the land and the people.

We encourage all of our visitors to embrace the Tiaki Promise as we do ourselves here at Radfords on the Lake.

Embodying the meaning of Manaakitanga – our ‘Southern Hospitality’

In Māori culture, manaakitanga is a traditional value that is central to society and inspires the way that travellers are made to feel welcome. The closest translation in English would be ‘hospitality’. And that’s something that we here at Radfords on the Lake put first and foremost in all we do.

As “born and bred” Southland locals, Kerri and Steve are extremely proud to host Radfords on the Lake’s guests in beautiful Fiordland. Whether it’s a Kiwi exploring their own backyard or absolute newcomers to the area, the aim is to welcome every kind of traveller and share their love and knowledge of Fiordland at every point in their stay. Kerri’s mother, Phyllis, tends to the picture-perfect gardens that continuously amaze each and every guest (some even ask to bring Phyllis home with them to tend to their flowerbeds too!). And their daughter, Shelley, is also on staff. So a true sense of family and warmth is extended to each guest, from that very first chat at the Front Desk to breakfast service and help with organising holiday itineraries, all the way through to check out and follow-up friendly emails. A genuine, human connection is key.

Hearty local food and a good night’s sleep is a focal point at Radford’s, which sits in alignment with the manaakitanga emphasis on allowing guests to refuel and to rest. A breakfast at Radfords is always a treat, and the nearby restaurants will allow you to taste the best of what Southland has to offer.

Kerri and the team can also recommend the tip-top things to do in the region, so that you can truly immerse yourself in Fiordland’s finest.
With the overarching aim of ensuring that every guest’s stay at Radfords on the Lake is truly top-notch, the manaakitanga value is effortlessly and thoroughly upheld by staff, and is reflected in numerous TripAdvisor reviews.

We look forward to seeing you here at Radfords on the Lake so you can feel our manaakitanga for yourself.

  • We travelled the South Island for 12 days and this is the best place we stayed. We stayed for 2 nights and found our suite to be clean, warm, comfortable, modern and spacious. All the amenities were above and beyond…the large soft towels, the nice fluffy dressing gowns, a spacious bathroom with nice little touches added and a great kitchenette. Kerri welcomed us warmly and helped us with dinner recommendations. When we come back to NZ we will definitely be staying here again and can’t wait to catch up with Kerri.
    Collette H – September 23  Read Reviews
  • An absolute must stay if you’re in Te Anau. Kerri was the most incredible host to us, going above and beyond. The rooms are wonderful, with lots of lovely extra touches and very well equipped kitchen too! Beds were so comfy and the linen was really nice. The views from the room was spectacular and it was lovely and warm. Great room and space for travelling with young children too!
    Sophie M – August 23  Read Reviews
  • The quality of everything was amazing. You can tell how much detail has been put into everything. It looks freshly renovated and the location is perfect walking distance to town. Kerri kindly provided us with options of places to eat and explore. Feels more like a "Hotel" then a "Motel".
    Mel H – August 23  Read Reviews
  • Occasionally, you find a great hotel. This is one. We booked online after having read good reviews. Sat right on the front with views over the lake, and only a few steps from town. We really enjoyed our two night stay. The welcome was fabulous, lots of good advice of where to go and where we should go to eat and drink. The room was superb, a separate living area and bedroom. There is a comfy big sofa, looking out towards the lake and a more than extremely comfortable bed. A great effort has been made to make Radfords stand out above others, and it shows. I would suggest that in a three week visit to NZ, this was the nicest place we stayed.
    Paul W – September 23  Read Reviews
  • the location is excellent, in central Te Anau, with a view over the lake.  The accommodation is really good, it's a small apartment with a kitchenette so you can cook (with induction plates, microwave, toaster...) and even including a dish washer. A breakfast can be ordered, one that is both substantial & healthy. You will meet Kerri, who's extremely friendly, smiling, and flexible. She  loves to give recommendations for places to eat at, things to do, etc. I warmly recommend Radfords on the Lake!
    ExploreFeelGood – August 23  Read Reviews
  • Sometimes you just have a feeling that you are welcome and people really care about you as a guest. This is the case at Radfords on the Lake. We had been back to Te Anau for another stay and when we walked in to check in, we were greeted with a big smile and Kerri came out to gave me a big hug. It has been years that we have been there and she still remembered everything about us. In one word, everything was just perfect.
    Wala69 – August 23  Read Reviews

Our Environmental Promise

We are committed to preserving our beautiful surroundings and reducing our footprint on the environment.

#Radfordsonthelake

SHARE YOUR SPECIAL IMAGES WITH US

🎃 H A L L O W E E N  2 0 2 3 🎃
We always get asked how close we are to the centre of town, so we thought we’d show you! Come with us on our short, flat 7 minute walk from Te Anau town centre back to the lake views from Radfords.
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#fiordland #fiordlandnz #lovefiordland #fiordlandbeyondbelief #radfordsonthelake
#fiordland #fiordlandnationalpark #fiordlandnz #nz #destinationnz #milfordsound #laketeanau #teanau #doubtfulsound #nzmustdo #southislandnz #southisland #newzealand #purenewzealand #purenz #newzealandguide #newzealandvacations #newzealandtravel #dosomethingnewnz #mysouthland #southland
Throwback Thursday! Reminiscing on a great night at the @hospitalitynz Awards for Excellence 2023 back in June. While we didn't win on the night, we were super proud to be a finalist alongside some fantastic motels. And it's always fun to get dressed up in the big city and celebrate our great industry with all our industry friends.
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#fiordland #fiordlandnz #lovefiordland #fiordlandbeyondbelief #radfordsonthelake
#fiordland #fiordlandnationalpark #fiordlandnz #nz #destinationnz #milfordsound #laketeanau #teanau #doubtfulsound #nzmustdo #southislandnz #southisland #newzealand #purenewzealand #purenz #newzealandguide #newzealandvacations #newzealandtravel #dosomethingnewnz #mysouthland #southland
If you're visiting us during school holidays and your looking for some family friendly activities, make sure a visit to the Te Anau Glowworm Caves with @real.newzealand  is top of your list. This unique Fiordland experience is not to be missed. We can help you make a booking before you arrive or chat to our friendly team when you check-in.

📸 @real.newzealand 
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#fiordland #fiordlandnz #lovefiordland #fiordlandbeyondbelief #radfordsonthelake
#fiordland #fiordlandnationalpark #fiordlandnz #nz #destinationnz #milfordsound #laketeanau #teanau #doubtfulsound #nzmustdo #southislandnz #southisland #newzealand #purenewzealand #purenz #newzealandguide #newzealandvacations #newzealandtravel #dosomethingnewnz #mysouthland #southland
📸📸📸📸📸📸📸📸📸📸📸⭐😍😏
We made the most of the gorgeous spring weather over the weekend and got out to enjoy one of our favourite things to do in Te Anau, -  a stroll along the lakefront. A must do when you visit us.
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#fiordland #fiordlandnz #lovefiordland #fiordlandbeyondbelief #radfordsonthelake
#fiordland #fiordlandnationalpark #fiordlandnz #nz #destinationnz #milfordsound #laketeanau #teanau #doubtfulsound #nzmustdo #southislandnz #southisland #newzealand #purenewzealand #purenz #newzealandguide #newzealandvacations #newzealandtravel #dosomethingnewnz #mysouthland #southland
Wow! We can't believe it's the first day of spring. While we love the cosy winter nights we are ready for the longer days and warmer temps. We're looking forward to evenings on the patio sipping a glass of Rosé. Who is planning a Fiordland adventure this spring?

📸 @digitaltravelcouple 
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#fiordland #fiordlandnz #lovefiordland #fiordlandbeyondbelief #radfordsonthelake
#fiordland #fiordlandnationalpark #fiordlandnz #nz #destinationnz #milfordsound #laketeanau #teanau #doubtfulsound #nzmustdo #southislandnz #southisland #newzealand #purenewzealand #purenz #newzealandguide #newzealandvacations #newzealandtravel #dosomethingnewnz #mysouthland #southland
Fiordland is full of adventures, but after a day of exploring Radfords on the Lake is the perfect place to come back to and relax. Our luxurious rooms provide you with a cosy sanctuary, so you can reflect and recharge on your day. 

📸 @thejoshshaw 

#fiordland #fiordlandnz #lovefiordland #fiordlandbeyondbelief #radfordsonthelake
#fiordland #fiordlandnationalpark #fiordlandnz #nz #destinationnz #milfordsound #laketeanau #teanau #doubtfulsound #nzmustdo #southislandnz #southisland #newzealand #purenewzealand #purenz #newzealandguide #newzealandvacations #newzealandtravel #dosomethingnewnz #mysouthland #southland
Picture perfect moments at the Te Anau jetty. A popular spot for photographers. Have you visited this Instagram famous spot in Te Anau?

📸 @digitaltravelcouple 

#fiordland #fiordlandnz #lovefiordland #fiordlandbeyondbelief #radfordsonthelake
#fiordland #fiordlandnationalpark #fiordlandnz #nz #destinationnz #milfordsound #laketeanau #teanau #doubtfulsound #nzmustdo #southislandnz #southisland #newzealand #purenewzealand #purenz #newzealandguide #newzealandvacations #newzealandtravel #dosomethingnewnz #mysouthland #southland
While we are a small team at Radfords on the Lake, all team members, both human and feline play an important part ensuring our guests have a great time. Dexter Dude is our resident sun snoozer but loves nothing more than a cuddle from our guests. A social fellow is our Dexter and to us he is just purr-fect. So as today is #internationalcatday we celebrate our favourite furry feline friend. 

#fiordland #fiordlandnz #lovefiordland #fiordlandbeyondbelief #radfordsonthelake
#fiordland #fiordlandnationalpark #fiordlandnz #nz #destinationnz #milfordsound #laketeanau #teanau #doubtfulsound #nzmustdo #southislandnz #southisland #newzealand #purenewzealand #purenz #newzealandguide #newzealandvacations #newzealandtravel #dosomethingnewnz #mysouthland #southland
Once you've booked your stay with us here at Radfords on the Lake, did you know we can help you plan and book all your Fiordland activities? Fiordland is our home so let us help you make the most of this special place so you don't miss a thing.

📸 @real.newzealand cruising in Doubtful Sound
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#fiordland #fiordlandnz #lovefiordland #fiordlandbeyondbelief #radfordsonthelake
#fiordland #fiordlandnationalpark #fiordlandnz #nz #destinationnz #milfordsound #laketeanau #teanau #doubtfulsound #nzmustdo #southislandnz #southisland #newzealand #purenewzealand #purenz #newzealandguide #newzealandvacations #newzealandtravel #dosomethingnewnz #mysouthland #southland
Golden hour at Radfords on the Lake. 

Winter in the National Park is beautiful but we do miss those long, hot summer days.

@digitaltravelcouple 

#fiordland #fiordlandnz #lovefiordland #fiordlandbeyondbelief #radfordsonthelake
 #fiordland #fiordlandnationalpark #fiordlandnz #nz #destinationnz #milfordsound #laketeanau #teanau #doubtfulsound #nzmustdo #southislandnz #southisland #newzealand #purenewzealand #purenz #newzealandguide #newzealandvacations #newzealandtravel #dosomethingnewnz #mysouthland #southland
Fiordland National Park is a hikers paradise and Te Anau is the gateway to the National Park. Radfords on the Lake is the perfect place to base yourself for all your Fiordland adventures. Relax in comfort and style in one of our luxurious lakeside apartments after a day of exploring. 

📸 @digitaltravelcouple

#fiordland #fiordlandnz #lovefiordland #fiordlandbeyondbelief #radfordsonthelake
#fiordland #fiordlandnationalpark #fiordlandnz #nz #destinationnz #milfordsound #laketeanau #teanau #doubtfulsound #nzmustdo #southislandnz #southisland #newzealand #purenewzealand #purenz #newzealandguide #newzealandvacations #newzealandtravel #dosomethingnewnz #mysouthland #southland