Thank you from Team Radfords

August 25, 2024

Thank you from Team Radfords

We are thrilled to announce Radfords on the Lake has been awarded Best Motel at the Hospitality New Zealand Business Awards 2024! This prestigious recognition reflects our ongoing commitment to excellence and the high standards we strive to achieve in hospitality.

Located on the picturesque shores of Lake Te Anau, Radfords on the Lake has always been dedicated to providing a unique and memorable experience. Our guests enjoy stunning views, exceptional service, and a comfortable, welcoming environment that perfectly complements the natural beauty of Fiordland.

Our journey to this accolade has been one of passion and dedication. From the beginning, our goal has been to blend modern comforts with the natural beauty of our surroundings. Our meticulously maintained rooms offer breathtaking views of the lake and mountains, providing a serene backdrop to your stay. We understand that our guests are looking for more than just a place to sleep; they seek a sanctuary that makes their visit to Fiordland unforgettable.

The award highlights our dedication to guest satisfaction and quality accommodation. The judges praised our motel for its “remarkable commitment to guest satisfaction” and “unparalleled quality,” which is a testament to the hard work and passion of our entire team. We take great pride in offering more than just a place to stay; we aim to create a memorable experience that makes every visit special.
We extend our heartfelt thanks to our guests for their continued support and positive feedback, which have been instrumental in achieving this recognition. We also appreciate the support from our local community and industry peers, which has been invaluable to our success.

As we celebrate this achievement, we remain committed to enhancing our services and ensuring that Radfords on the Lake continues to offer outstanding hospitality. We look forward to welcoming you and providing an exceptional stay that lives up to this esteemed accolade.

Thank you for being part of our journey!

  • We loved our two day stay at Radfords in Te Anau. We had an upstairs suite looking out over beautiful Lake Te Anau. Conveniently located & within walking distance of the restaurants and bus pick-up points for all Milford Sounds tours. The staff are all long-term employees and they delivered us with one of the cleanest suites we have had, anywhere. Thank-you Kerri and Team.
    Cleanest hotel rooms around – Lynne & Gary 2025  Read Reviews
  • Service was over the top - amazing. We got there on a rainy day and our helicopter tour had been canceled. The lady at the front desk gave us recommendations on what to do & where to eat so our day didn’t go to waste. This hotel is right across the street from the lake with beautiful views! You can easily watch the sunset from your room or go for a little walk along the lake. Very close to all the restaurants too. We loved our stay!
    Highly recommend! – Abbie T. 2025  Read Reviews
  • This motel was fantastic, far better than I'd imagined. The room was beautiful, with floor-to-ceiling windows and a stunning view. The interior was also very cozy and tidy. I loved the lady at the front desk; she was so kind and gentle, like Professor McGonagall from Harry Potter. Since we were Chinese, she was very patient and explained everything to us, including things to do and eat in town, and reminded us to be careful when driving. The lady was so lovely, and we even exchanged gifts at the end. The room had a wide selection of tea and coffee, a capsule coffee machine, and a fully equipped refrigerator. It was truly far better than I expected. I highly recommend this motel to everyone.
    This motel was fantastic – Xi. August 25  Read Reviews
  • My partner and I have always tried to travel on a budget but we had the opportunity to stay at Radfords on the Lake and experience true luxury and WOW!!! It's going to be hard to go back to anything else after this, even my own bed doesn't cut the mustard. The cleanliness is next level, I can't say I've ever seen everything get steam cleaned between guests before. All the little touches they've added really do make all the difference. And the hospitality from Kerri and Dexter was top notch. Kerri went out of her way to help us out when we got into a pickle, and provided great recommendations. We THOROUGHLY enjoyed our stay. And FYI, one night is not enough, stay a few! There's so much to do in Te Anau. (from Amelia & Chris)
    We THOROUGHLY enjoyed our stay. – mealzhikes September 2025  Read Reviews
  • Exceptional location and very comfortable place to stay. Amenities were exceptional and there was lot of attention to detail in terms of customer expectations.
    Amazing accommodation in a beautiful location – KARTHIK September 2025  Read Reviews
  • Kylie at the front desk was very sweet and friendly and made sure we had everything we needed. She spent a few minutes giving us local recommendations on places to eat and things to try, which is how we found Sandfly Cafe. Accommodation was very clean, comfy and warm (we were there in the winter). Kitchenette had everything you could need for a short stay. Couldn’t ask for a better location or view in the morning to be able to walk straight across the street to the lake.
    Cute, cozy, quiet, and comfortable with the best views. – Jonathan C. August 2025  Read Reviews

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