Arrival / Departure:
Check in time is between the hours of 2pm and 8pm on the day of arrival and check out time is before 10am on the day of departure. Variations outside these times must be arranged with reception prior to the day of arrival or departure so that staffing arrangements can be made along with the incoming guests’ prior arrangements for an early check in. We are happy to store luggage if required.
Reservations Age: You must be 18 years or over to book accommodation at One Tree Point Motel.
Securing Bookings: A valid credit card is required to secure your booking.
Payment: Credit card details are required to secure your booking (please note debit cards are not permitted).
Accepted payment types are Mastercard, VISA, Amex, EFTPOS and Cash. Radfords on the Lake reserve the right to pre-authorise the card to ensure validity of funds, and to charge the total cost of the booking to the guaranteed credit card within 14 days of arrival. Please note an additional 2% credit card transaction fee will be added at the time of payment.
Cancellation Policies: Cancellations must be in written format & confirmed by management 14 days prior to 2pm of the day of arrival. Bookings not cancelled by this time will be charge 100% of the booking total, charged to the securing credit card or account. No shows will incur full charges for the entire booking. Multi-night stays that are cut short on arrival will still be charged the full rate, as this is within our cancellation policy. Please read below for group bookings cancellation policy.
Group Bookings: Group booking of 3 of more units is termed a group at Radfords on the Lake. We reserves the right to accept group bookings or check in to any group we believe may be disruptive to other guests. All other terms & condition and Rules apply for group bookings. If you require a group booking please either send us an email inquiry to info@rafordsonthelake.co.nz or call us direct on +64 3 249 9186, We are more than happy to answer you inquiry.
Full or partial cancellations to group bookings must be made 30 days prior to arrival, cancellations made within 30 days of arrival will be charged 100% of the booking total to the securing credit card or account.
Extra Person: Please declare any extra people including babies and children who are staying with you. We reserve the right to charge $60.00 per person per night for any extra guests staying that have not been declared. We also have a maximum number of guests allowed in rooms due to safety and fire regulations and these numbers must be adhered too.
Behaviour: Should a guest causes a disturbance whilst on premise, we have the right to remove the guest and a refund will not be available. Please note: Radfords on the Lake reserves the right to charge for costs & losses associated with damage to property & disruption to fellow guests as a result of such a disturbance.
Health & Safety: Please always mind children as we have a pond in the garden below our Radford’s on the Lake sign, there is also a busy street in front of the complex and the Lake. Children must always be supervised.
For each of the above rules, there is a $200 per night penalty. Radfords on the Lake reserves the right to charge for costs & losses associated with damage to property & disruption to fellow guests as a result of breaches of these rules.
We are committed to preserving our beautiful surroundings and reducing our footprint on the environment.
SHARE YOUR SPECIAL IMAGES WITH US
We received this wonderful review recently from a lovely guest while we (Kerri and Steve) were away on holiday. With Kylie in charge in our absence, we always know Radfords is in good hands. Kylie looks after Radfords like it`s her own and we couldn`t appreciate her more for her unwavering dedication and hard work. We love having Kylie on our team and our guests love her too.
Mar 25
Last month we celebrated the amazing Jeanette, an integral member of our team for the last 10 years and long term friend of Kerri`s. A team player with the highest standards and an all round bloody good person. Radfords on the Lake would not be the same without her. Jeanette keeps the team in high spirits with her great sense of humour, we`re a better team with her on it. Never one to say no to a glass or two of Merlot with some chips and kiwi onion dip after a long day. Jeanette, we want to say a huge thank you for all your hard work over the years, we appreciate you so much. We look forward to many more years together at Radfords on the Lake.
Feb 6
As the sun goes down on another year, we would like to take the opportunity to say a big thank you too all our lovely guests who visited us over the last year. We love sharing beautiful Te Anau with so many people from near and far. We can`t wait to welcome many more visitors in 2024.
Wishing you all a happy and healthy new from Kerri, Steve, Shelley, Katie and all the team at Radfords on the Lake.
Dec 30
If you are visiting Te Anau this summer make sure to add a trip on @fiordlandhistoriccruises to your bucket list. Enjoy a leisurely cruise across the south fiord of lake Te Anau into beautiful untouched wilderness. We can help you make a booking before you arrive so you don`t miss out.
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#fiordland #fiordlandnz #lovefiordland #fiordlandbeyondbelief #radfordsonthelake
#fiordland #fiordlandnationalpark #fiordlandnz #nz #destinationnz #milfordsound #laketeanau #teanau #doubtfulsound #nzmustdo #southislandnz #southisland #newzealand #purenewzealand #purenz #newzealandguide #newzealandvacations #newzealandtravel #dosomethingnewnz #mysouthland #southland
Dec 16
Looking for the perfect present for a loved one this Christmas. Give the gift of a Fiordland Experience. Book a Te Anau getaway now for winter 2023 for just $250 per night.
This special rate is based on 2 people sharing with a minimum 3 night stay in a Standard Studio or Ground Floor One Bedroom. SAVE up to $100 per night.
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#fiordland #fiordlandnz #lovefiordland #fiordlandbeyondbelief #radfordsonthelake
#fiordland #fiordlandnationalpark #fiordlandnz #nz #destinationnz #milfordsound #laketeanau #teanau #doubtfulsound #nzmustdo #southislandnz #southisland #newzealand #purenewzealand #purenz #newzealandguide #newzealandvacations #newzealandtravel #dosomethingnewnz #mysouthland #southland
Dec 6
We always get asked how close we are to the centre of town, so we thought we’d show you! Come with us on our short, flat 7 minute walk from Te Anau town centre back to the lake views from Radfords.
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#fiordland #fiordlandnz #lovefiordland #fiordlandbeyondbelief #radfordsonthelake
#fiordland #fiordlandnationalpark #fiordlandnz #nz #destinationnz #milfordsound #laketeanau #teanau #doubtfulsound #nzmustdo #southislandnz #southisland #newzealand #purenewzealand #purenz #newzealandguide #newzealandvacations #newzealandtravel #dosomethingnewnz #mysouthland #southland
Oct 12
Throwback Thursday! Reminiscing on a great night at the @hospitalitynz Awards for Excellence 2023 back in June. While we didn`t win on the night, we were super proud to be a finalist alongside some fantastic motels. And it`s always fun to get dressed up in the big city and celebrate our great industry with all our industry friends.
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#fiordland #fiordlandnz #lovefiordland #fiordlandbeyondbelief #radfordsonthelake
#fiordland #fiordlandnationalpark #fiordlandnz #nz #destinationnz #milfordsound #laketeanau #teanau #doubtfulsound #nzmustdo #southislandnz #southisland #newzealand #purenewzealand #purenz #newzealandguide #newzealandvacations #newzealandtravel #dosomethingnewnz #mysouthland #southland
Sep 21
If you`re visiting us during school holidays and your looking for some family friendly activities, make sure a visit to the Te Anau Glowworm Caves with @real.newzealand is top of your list. This unique Fiordland experience is not to be missed. We can help you make a booking before you arrive or chat to our friendly team when you check-in.
📸 @real.newzealand
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#fiordland #fiordlandnz #lovefiordland #fiordlandbeyondbelief #radfordsonthelake
#fiordland #fiordlandnationalpark #fiordlandnz #nz #destinationnz #milfordsound #laketeanau #teanau #doubtfulsound #nzmustdo #southislandnz #southisland #newzealand #purenewzealand #purenz #newzealandguide #newzealandvacations #newzealandtravel #dosomethingnewnz #mysouthland #southland
📸📸📸📸📸📸📸📸📸📸📸⭐😍😏
Sep 12
We made the most of the gorgeous spring weather over the weekend and got out to enjoy one of our favourite things to do in Te Anau, - a stroll along the lakefront. A must do when you visit us.
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#fiordland #fiordlandnz #lovefiordland #fiordlandbeyondbelief #radfordsonthelake
#fiordland #fiordlandnationalpark #fiordlandnz #nz #destinationnz #milfordsound #laketeanau #teanau #doubtfulsound #nzmustdo #southislandnz #southisland #newzealand #purenewzealand #purenz #newzealandguide #newzealandvacations #newzealandtravel #dosomethingnewnz #mysouthland #southland
Sep 5
Wow! We can`t believe it`s the first day of spring. While we love the cosy winter nights we are ready for the longer days and warmer temps. We`re looking forward to evenings on the patio sipping a glass of Rosé. Who is planning a Fiordland adventure this spring?
📸 @digitaltravelcouple
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#fiordland #fiordlandnz #lovefiordland #fiordlandbeyondbelief #radfordsonthelake
#fiordland #fiordlandnationalpark #fiordlandnz #nz #destinationnz #milfordsound #laketeanau #teanau #doubtfulsound #nzmustdo #southislandnz #southisland #newzealand #purenewzealand #purenz #newzealandguide #newzealandvacations #newzealandtravel #dosomethingnewnz #mysouthland #southland
Sep 1
